{"id":"42","form_id":"CF5fe4559457686","type":"primary","config":"a:13:{s:13:\"_last_updated\";s:31:\"Thu, 24 Dec 2020 12:19:34 +0000\";s:2:\"ID\";s:15:\"CF5fe4559457686\";s:11:\"wfb_version\";s:5:\"1.4.1\";s:4:\"name\";s:12:\"Service Chat\";s:7:\"command\";s:12:\"Service Chat\";s:11:\"layout_grid\";a:2:{s:6:\"fields\";a:23:{s:11:\"fld_9359692\";s:3:\"1:1\";s:11:\"fld_6210752\";s:3:\"1:1\";s:11:\"fld_2408863\";s:3:\"1:1\";s:11:\"fld_5484538\";s:3:\"1:1\";s:11:\"fld_4139986\";s:3:\"1:1\";s:11:\"fld_4924189\";s:3:\"1:1\";s:11:\"fld_8122341\";s:3:\"1:1\";s:11:\"fld_5047823\";s:3:\"1:1\";s:11:\"fld_4291935\";s:3:\"1:1\";s:11:\"fld_3143959\";s:3:\"1:1\";s:11:\"fld_4128701\";s:3:\"1:1\";s:11:\"fld_2046668\";s:3:\"1:1\";s:11:\"fld_8024065\";s:3:\"1:1\";s:11:\"fld_8980999\";s:3:\"1:1\";s:11:\"fld_3756414\";s:3:\"1:1\";s:11:\"fld_4961714\";s:3:\"1:1\";s:10:\"fld_125242\";s:3:\"1:1\";s:11:\"fld_9654896\";s:3:\"1:1\";s:10:\"fld_489206\";s:3:\"1:1\";s:10:\"fld_487234\";s:3:\"1:1\";s:11:\"fld_3004756\";s:3:\"1:1\";s:11:\"fld_5920966\";s:3:\"1:1\";s:11:\"fld_4103933\";s:3:\"1:1\";}s:9:\"structure\";s:2:\"12\";}s:6:\"fields\";a:23:{s:11:\"fld_9359692\";a:7:{s:2:\"ID\";s:11:\"fld_9359692\";s:4:\"type\";s:6:\"hidden\";s:5:\"label\";s:4:\"name\";s:4:\"slug\";s:4:\"name\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:0:\"\";}s:6:\"config\";a:3:{s:7:\"default\";s:12:\"[login_name]\";s:16:\"email_identifier\";i:0;s:22:\"personally_identifying\";i:0;}}s:11:\"fld_6210752\";a:7:{s:2:\"ID\";s:11:\"fld_6210752\";s:4:\"type\";s:6:\"hidden\";s:5:\"label\";s:5:\"email\";s:4:\"slug\";s:5:\"email\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:0:\"\";}s:6:\"config\";a:3:{s:7:\"default\";s:13:\"[login_email]\";s:16:\"email_identifier\";i:0;s:22:\"personally_identifying\";i:0;}}s:11:\"fld_2408863\";a:7:{s:2:\"ID\";s:11:\"fld_2408863\";s:4:\"type\";s:4:\"html\";s:5:\"label\";s:17:\"html__fld_2408863\";s:4:\"slug\";s:17:\"html__fld_2408863\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:0:\"\";}s:6:\"config\";a:1:{s:7:\"default\";s:107:\"Hi %name%, welcome to RENTED123.com member services, my name is Tom I\u2019m your personal service agent today\";}}s:11:\"fld_5484538\";a:7:{s:2:\"ID\";s:11:\"fld_5484538\";s:4:\"type\";s:8:\"dropdown\";s:5:\"label\";s:38:\"Are you a renter\/tenant or a landlord?\";s:4:\"slug\";s:36:\"are_you_a_rentertenant_or_a_landlord\";s:10:\"additional\";s:467:\"disclaimer: the information contained within the RENTED123.com concierge services are based on \u201cbest practices\u201d and shall not be considered legal advice, each State, Province, country may have different rules & regulations. RENTED123.com will refer you to your area advisor on a case-by-case basis \u201cas needed\u201d for a more detailed review please refer to your membership agreement for our call center information. Fair housing practices are always adhered too. \";s:10:\"conditions\";a:1:{s:4:\"type\";s:0:\"\";}s:6:\"config\";a:11:{s:9:\"auto_type\";s:0:\"\";s:8:\"taxonomy\";s:8:\"category\";s:9:\"post_type\";s:4:\"post\";s:11:\"value_field\";s:4:\"name\";s:11:\"orderby_tax\";s:4:\"name\";s:12:\"orderby_post\";s:4:\"name\";s:5:\"order\";s:3:\"ASC\";s:7:\"default\";s:0:\"\";s:6:\"option\";a:2:{s:10:\"opt1691120\";a:3:{s:10:\"calc_value\";s:13:\"renter\/tenant\";s:5:\"value\";s:13:\"renter\/tenant\";s:5:\"label\";s:13:\"renter\/tenant\";}s:10:\"opt1148792\";a:3:{s:10:\"calc_value\";s:8:\"landlord\";s:5:\"value\";s:8:\"landlord\";s:5:\"label\";s:8:\"landlord\";}}s:16:\"email_identifier\";i:0;s:22:\"personally_identifying\";i:0;}}s:11:\"fld_4139986\";a:7:{s:2:\"ID\";s:11:\"fld_4139986\";s:4:\"type\";s:8:\"dropdown\";s:5:\"label\";s:48:\"Please select from below options that fit on you\";s:4:\"slug\";s:32:\"please_select_from_below_opitons\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:20:\"con_1546789272043959\";}s:6:\"config\";a:11:{s:9:\"auto_type\";s:0:\"\";s:8:\"taxonomy\";s:8:\"category\";s:9:\"post_type\";s:4:\"post\";s:11:\"value_field\";s:4:\"name\";s:11:\"orderby_tax\";s:4:\"name\";s:12:\"orderby_post\";s:4:\"name\";s:5:\"order\";s:3:\"ASC\";s:7:\"default\";s:0:\"\";s:6:\"option\";a:8:{s:10:\"opt1454173\";a:3:{s:10:\"calc_value\";s:88:\"I need to give notice to my landlord to move out, what are the rules & laws around this.\";s:5:\"value\";s:88:\"I need to give notice to my landlord to move out, what are the rules & laws around this.\";s:5:\"label\";s:88:\"I need to give notice to my landlord to move out, what are the rules & laws around this.\";}s:10:\"opt1428824\";a:3:{s:10:\"calc_value\";s:89:\"I\u2019m on a fixed term lease and it\u2019s the middle of the term & the month what shall I do\";s:5:\"value\";s:89:\"I\u2019m on a fixed term lease and it\u2019s the middle of the term & the month what shall I do\";s:5:\"label\";s:89:\"I\u2019m on a fixed term lease and it\u2019s the middle of the term & the month what shall I do\";}s:10:\"opt1930982\";a:3:{s:10:\"calc_value\";s:126:\"I have given written notice to my landlord- agent and they have indicated that they will not give me my security deposit back.\";s:5:\"value\";s:126:\"I have given written notice to my landlord- agent and they have indicated that they will not give me my security deposit back.\";s:5:\"label\";s:126:\"I have given written notice to my landlord- agent and they have indicated that they will not give me my security deposit back.\";}s:10:\"opt1370711\";a:3:{s:10:\"calc_value\";s:106:\"My landlord will not fix my heat or hot water for me and I\u2019ve asked him to fix this for over a month now\";s:5:\"value\";s:106:\"My landlord will not fix my heat or hot water for me and I\u2019ve asked him to fix this for over a month now\";s:5:\"label\";s:106:\"My landlord will not fix my heat or hot water for me and I\u2019ve asked him to fix this for over a month now\";}s:10:\"opt1268890\";a:3:{s:10:\"calc_value\";s:218:\"I had repairs fixed in my rental unit that the landlord had neglected to repair, and I deducted this from my rent, my landlord threatening to evict me for not paying the full rent, I\u2019m scared that he will kick me out\";s:5:\"value\";s:218:\"I had repairs fixed in my rental unit that the landlord had neglected to repair, and I deducted this from my rent, my landlord threatening to evict me for not paying the full rent, I\u2019m scared that he will kick me out\";s:5:\"label\";s:218:\"I had repairs fixed in my rental unit that the landlord had neglected to repair, and I deducted this from my rent, my landlord threatening to evict me for not paying the full rent, I\u2019m scared that he will kick me out\";}s:10:\"opt1703134\";a:3:{s:10:\"calc_value\";s:144:\"There is noise coming from the unit next door and my family cannot sleep, I have told my landlord- agent and they refuse to help, what can I do.\";s:5:\"value\";s:144:\"There is noise coming from the unit next door and my family cannot sleep, I have told my landlord- agent and they refuse to help, what can I do.\";s:5:\"label\";s:144:\"There is noise coming from the unit next door and my family cannot sleep, I have told my landlord- agent and they refuse to help, what can I do.\";}s:10:\"opt1777563\";a:3:{s:10:\"calc_value\";s:131:\"The noise has continued around my rental unit and I can\u2019t handle this any longer, what can I do to get out of me rental agreement\";s:5:\"value\";s:131:\"The noise has continued around my rental unit and I can\u2019t handle this any longer, what can I do to get out of me rental agreement\";s:5:\"label\";s:131:\"The noise has continued around my rental unit and I can\u2019t handle this any longer, what can I do to get out of me rental agreement\";}s:10:\"opt1591542\";a:3:{s:10:\"calc_value\";s:12:\"None of this\";s:5:\"value\";s:12:\"None of this\";s:5:\"label\";s:12:\"None of this\";}}s:16:\"email_identifier\";i:0;s:22:\"personally_identifying\";i:0;}}s:11:\"fld_4924189\";a:7:{s:2:\"ID\";s:11:\"fld_4924189\";s:4:\"type\";s:4:\"html\";s:5:\"label\";s:48:\"I need to give notice to my landlord to move out\";s:4:\"slug\";s:48:\"i_need_to_give_notice_to_my_landlord_to_move_out\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:20:\"con_1736065959234320\";}s:6:\"config\";a:1:{s:7:\"default\";s:222:\"In general terms tenants can give notice at any time during their lease term, \u201cbest practices rule\u201d that the notice must be in writing and given to the landlord or property manager at the end of the monthly rent cycle.\";}}s:11:\"fld_8122341\";a:7:{s:2:\"ID\";s:11:\"fld_8122341\";s:4:\"type\";s:4:\"html\";s:5:\"label\";s:61:\"I\u2019m on a fixed term lease and it\u2019s the middle of the term\";s:4:\"slug\";s:55:\"im_on_a_fixed_term_lease_and_its_the_middle_of_the_term\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:20:\"con_2679875021220229\";}s:6:\"config\";a:1:{s:7:\"default\";s:402:\"\u201cBest practices rule\u201d always give written notice and the landlord-agent is required to \u201cMitigate any damages\u201d that they could have. 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If your landlord is a member of RENTED123.com preferred landlord network, we will intervene on your behalf.\";}}s:11:\"fld_4291935\";a:7:{s:2:\"ID\";s:11:\"fld_4291935\";s:4:\"type\";s:4:\"html\";s:5:\"label\";s:52:\"My landlord will not fix my heat or hot water for me\";s:4:\"slug\";s:52:\"my_landlord_will_not_fix_my_heat_or_hot_water_for_me\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:19:\"con_721655427093597\";}s:6:\"config\";a:1:{s:7:\"default\";s:444:\"\u201cBest practices rule\u201d indicates that most States, Provinces & counties allow you as the tenant to complete & pay for the repairs, and then deduct this cost from the next months\u2019 rent. You must always document in writing your request for repairs and supply receipts for all repairs to the rental unit. The professional conducting the repairs should always be a licensed professional. Check with RENTED123.com for an affiliate in your area.\";}}s:11:\"fld_3143959\";a:7:{s:2:\"ID\";s:11:\"fld_3143959\";s:4:\"type\";s:4:\"html\";s:5:\"label\";s:55:\"I had repairs fixed in my rental unit that the landlord\";s:4:\"slug\";s:55:\"i_had_repairs_fixed_in_my_rental_unit_that_the_landlord\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:19:\"con_932002964674656\";}s:6:\"config\";a:1:{s:7:\"default\";s:392:\"If your landlord is a RENTED123.com \u201cCertified landlord\u201d we can help you navigate this issue. Ensure you have documented of all your communication and that you have receipts for all the work and the deductions required. We will have your local RENTED123.com affiliate agent contacts you directly to guide you through the process. \u201cBest practice rules\u201d should be followed at all times.\";}}s:11:\"fld_4128701\";a:7:{s:2:\"ID\";s:11:\"fld_4128701\";s:4:\"type\";s:4:\"html\";s:5:\"label\";s:45:\"There is noise coming from the unit next door\";s:4:\"slug\";s:45:\"there_is_noise_coming_from_the_unit_next_door\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:20:\"con_3215491173811926\";}s:6:\"config\";a:1:{s:7:\"default\";s:243:\"\u201cBest practice rule\u201d- the majority of States, Provinces require a \u201cQuiet Enjoyment\u201d provision within the standard form laws within the rental agreements. Your landlord is required to act to support your \u201cQuiet Enjoyment\u201d complaint.\";}}s:11:\"fld_2046668\";a:7:{s:2:\"ID\";s:11:\"fld_2046668\";s:4:\"type\";s:4:\"html\";s:5:\"label\";s:45:\"The noise has continued around my rental unit\";s:4:\"slug\";s:45:\"the_noise_has_continued_around_my_rental_unit\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:20:\"con_9879977876877385\";}s:6:\"config\";a:1:{s:7:\"default\";s:484:\"\u201cQuiet Enjoyment\u201d is a fundamental provision within your rental agreement, and as a RENTED123 member you have followed all \u201cBest practice rules\u201d. As you have documented all your complaints & communications with the landlord-agent, including all dates and times of the issues. It should be amazingly simple to give legal written notice and move out, remember to document everything and if you have any problems reach out to us for direct support. Always follow best practices. \";}}s:11:\"fld_8024065\";a:7:{s:2:\"ID\";s:11:\"fld_8024065\";s:4:\"type\";s:4:\"text\";s:5:\"label\";s:22:\"Please type your query\";s:4:\"slug\";s:22:\"please_type_your_query\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:20:\"con_9227418496575359\";}s:6:\"config\";a:2:{s:16:\"email_identifier\";i:0;s:22:\"personally_identifying\";i:0;}}s:11:\"fld_8980999\";a:7:{s:2:\"ID\";s:11:\"fld_8980999\";s:4:\"type\";s:4:\"html\";s:5:\"label\";s:9:\"Thank you\";s:4:\"slug\";s:9:\"thank_you\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:19:\"con_794852854577737\";}s:6:\"config\";a:1:{s:7:\"default\";s:43:\"We will get back to you shortly. Thank you!\";}}s:11:\"fld_3756414\";a:7:{s:2:\"ID\";s:11:\"fld_3756414\";s:4:\"type\";s:8:\"dropdown\";s:5:\"label\";s:32:\"Please select from below options\";s:4:\"slug\";s:41:\"please_select_from_below_options_landlord\";s:10:\"additional\";s:0:\"\";s:10:\"conditions\";a:1:{s:4:\"type\";s:19:\"con_457906339561508\";}s:6:\"config\";a:11:{s:9:\"auto_type\";s:0:\"\";s:8:\"taxonomy\";s:8:\"category\";s:9:\"post_type\";s:4:\"post\";s:11:\"value_field\";s:4:\"name\";s:11:\"orderby_tax\";s:4:\"name\";s:12:\"orderby_post\";s:4:\"name\";s:5:\"order\";s:3:\"ASC\";s:7:\"default\";s:0:\"\";s:6:\"option\";a:2:{s:10:\"opt1925020\";a:3:{s:10:\"calc_value\";s:93:\"My tenant has not paid the rent and has not returned my calls or emails what should I do next\";s:5:\"value\";s:93:\"My tenant has not paid the rent and has not returned my calls or emails what should I do next\";s:5:\"label\";s:93:\"My tenant has not paid the rent and has not returned my calls or emails what should I do next\";}s:10:\"opt1702589\";a:3:{s:10:\"calc_value\";s:27:\"I have some other questions\";s:5:\"value\";s:27:\"I have some other questions\";s:5:\"label\";s:27:\"I have some other questions\";}}s:16:\"email_identifier\";i:0;s:22:\"personally_identifying\";i:0;}}s:11:\"fld_4961714\";a:7:{s:2:\"ID\";s:11:\"fld_4961714\";s:4:\"type\";s:8:\"dropdown\";s:5:\"label\";s:187:\"Best practices in your Province or State require you to file a written notice for the tenants to vacate the property or pay the rent upon receipt of the notice. 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